Privacy Policy

Medpack digi tex Private Limited is concerned about the privacy of its users (hereinafter referred to as “you” “your” “yourself”) accessing its website located at www. Medpack .in (“website”) and has provided this Privacy Policy (“Policy”) to familiarise you with the manner in which Medpack collects, uses and discloses your information collected through the website.


1. Information and Usage

This Privacy Policy explains how Medpack collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the website. “Personal
Information” is data that can be used to uniquely identify or contact a single person (“Personal Information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding your name, address, telephone number, date of birth, gender, e-mail address, etc.

You may need to provide Medpack your Personal Information during the course of using some services of the Medpack, for instance, creating a User ID, provide information in your account while registering on the website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with Medpack’s customer service by phone, email or otherwise, provide reviews for the content available on the website.

Medpack collects only such Personal Information that Medpack believes to be relevant and is required to understand you or your interests. Medpack collects your Personal Information in order to record, support and facilitate your participation in the activities you select, track your preferences, to provide you with a customized website experience, to notify you of any updated information and new activities and other related functions offered by Medpack, keep you informed about latest content available on the website, special offers, and other products and services of Medpack, to assist you with customer service or technical support issues, to follow up with you after your visit, to otherwise support your relationship with Medpack or to prevent fraud and unlawful use.

In an effort to make our website effective, certain information may be collected each time you visit the website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the website and the type of user who is accessing our website and certain browsing activities by you. This data may include: IP address of your server from where the website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc. the operating system of your system and the website you last visited before visiting to our website. The duration of your stay on our website is also stored in the session along with the date and time of your access. These data are used by Medpack to understand the use and number of user visiting the website. Some of the information related to the website and your visit to the website may be shared by the sponsors, investors, advertisers, developer, strategic business partners of Medpack and
some associates in order to enhance and grow our business and the website but we assure that these information will never include any of your Personal Information. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites.

When you use the website, Medpack’s servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about your activities on the website; for instance by way of cookies. A cookie is a small amount of data that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information you submit to Medpack.

Whether you want your web browser to accept cookies or not is up to you. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. you can also delete your browser cookies or disable them entirely, but this may significantly impact your experience with the website and may make parts of the website non-functional or inaccessible. We recommend that you leave them turned on.

We use third-party service providers to serve ads on our behalf across the internet and sometimes on this website. They may collect anonymous information about your visits to our website, and your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

Medpack also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyse trends, administer the site, track a user’s movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Medpack DOES NOT trade or sell your Personal Information in any manner, except as specified herein, or if express consent is sought from you.

Personal Information provided by you is used only:
(a) To facilitate your use of the website.
(b) To respond to your inquiries or fulfil your requests for information about the various services.
(c) To provide you with information about Medpack’s products/services and to send you information, materials, and offers from Medpack
(d) To send you important information regarding the website, changes to Medpack’s terms, conditions, and policies and/or other administrative information.
(e) To send you surveys and marketing communications that Medpack believes may be of interest to you.
(f) To personalize your experience on the website and Medpack’s other websites by presenting advertising, products and offers tailored to you.
(g) To help you address your problems with the website including addressing any technical problems.
(h) If you purchase any content or avail of any service from the website, to complete and fulfil your purchase, for example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service.
(i) For proper administering of the website
(j) To conduct internal reviews and data analysis for the website (e.g., to determine the number of visitors to specific pages within the website).
(k) To improve the services, content and advertising on the website.
(l) To protect the integrity of the website.
(m) To respond to judicial process and provide information to law enforcement agencies or in connection
with an investigation on matters related to public safety, as permitted by law.

You acknowledge that apart from your personal information, if you upload any content on the website, such content may contain information including Personal information and the same may be available to the other users of the website. Medpack will not be liable for the disclosure and dissemination of such Personal Information to third parties.

Medpack may disclose aggregated information about the use of the website, but it will never contain personal information. Medpack does not disclose personal information to third parties in the normal course of operations. However, in situations when Medpack is legally obligated to disclose information to the government or other third parties, Medpack will do so.

Medpack implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.

2. Shared Personal Information

You are required to submit your information at the time of making an online purchase on the website. Medpack uses an online payment gateway that is operated by a third party and the information that you share with Medpack is transferred and shared with such third party payment gateway operator. The said operator may also have access to your online purchase history/details that you make from the website.

Extremely sensitive information like your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. you are advised, however, that internet technology is not 100% safe and you should exercise discretion on using the same.

3. Links to Third Party websites

The website provides third-party advertisements and links to other websites. Medpack does not provide any Personal Information to these third-party websites or advertisers.

Medpack will contain links to other websites (“Linked Site”) on the website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Medpack unless expressly specified on the website. Medpack is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Accordingly, Medpack does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Medpack control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Medpack of the website, the website’s provider, or the information on the website. The information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy on any such websites prior to using such websites.

These third-party websites and advertisers may use technology to send the advertisements that appear on the website directly to your browser. In such cases, the third party websites or advertisers automatically receive your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. Medpack does not have access to or control over cookies or other features that such third party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Please contact them directly for more information about their privacy practices

4. Security

Medpack strives to ensure the security, integrity and privacy of your Personal Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Medpack adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Medpack stores your personal data.

Medpack is not responsible for any breach of security or for any actions of any third parties that receive your Personal Information. The website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control. Notwithstanding anything contained in this Policy or elsewhere, Medpack shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Medpack and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

5. Disclosure

Medpack will use information only in accordance with the Policy under which the information was
collected unless we have received explicit authorization.

Medpack may disclose any information Medpack may have about you (including your identity) if Medpack determines that such disclosure is necessary in connection with any investigation or complaint regarding your use of the website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Medpack’s rights or property, or the rights or property of users of the website, including Medpack’s customers. Medpack reserves the right at all times to disclose any information that Medpack deems necessary to comply with any applicable law, regulation, legal process or governmental request. Medpack also may disclose your information when Medpack determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Medpack may preserve any communication by you with Medpack through the website or any Service, and may also disclose such data if required to do so by law or if Medpack determines that such preservation or disclosure is reasonably necessary to:

1. comply with legal process.
2. Enforce this Policy.
3. Respond to claims that any such data violates the rights of others.
4. Protect the rights, property or personal safety of MEDPACK, its employees, users of, or visitors to, the website, and the public.

6. User Discretion

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, you will not be able to avail of that part of the Services, features or content.

you can add or update your Personal Information on a regular basis. When you update information, Medpack will keep a copy of the prior version for its records.

Medpack may, if you so choose, send direct advertisement mailers to you at the address given by you. you have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. Medpack respects your privacy and if you do not want to receive e-mail or other communications from Medpack, please report to Medpack at

If you do not want Medpack to use Personal Information that Medpack to you, please report to Medpack

Disclaimer Policy

The contents our site, including text, graphics, images, and other materials are for informational purposes only. Nothing contained in this site is or should be considered or used as a substitute for professional medical or mental health advice, diagnosis, or treatment.

Never disregard medical advice from your doctor or other qualified health care provider or delay seeking it because of something you have read on the Internet, including on the Help guide site. We urge you to seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical or mental health condition

The information contained on or provided through our site is provided on an "as is" basis, without any warranty, express or implied. Any access to this site is voluntary and at your own risk.

Nothing on this Site constitutes an invitation or offer to invest or deal in the securities. In particular, actual results and developments may be materially different from any forecast, opinion or expectation expressed on this Site and the past performance of the price of securities must not be relied on as a guide to their future performance.

This website may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and is not meant to be a substitute for advice provided by a physician or other qualified healthcare professional.

Whilst all reasonable care is taken to ensure accuracy of the contents and information on this site, Medpack cannot accept any liability for any loss arising out of direct or indirect use of this information. We reserves the right to change the data, references, product specifications, pricing or otherwise amend the contents in full or part at any time without notice.